Help Center

We will send you the tracking code of your orders to the e-mail provided within 1-5 business days after the purchase. You can use this tracking number on our "Track Your Order" page on our website. 

Please note that the tracking information will be displayed 1-3 business days after you receiving that e-mail.

• USA: 3 - 7 business days
• Canada, United Kingdom, Europe: 7 - 15 business days
• Australia: 15 - 25 business days
• New Zealand: 15 - 25 business days
• REST OF THE WORLD: 15 - 30 business days

IMPORTANT: As of March 2020, customers should expect worldwide delays on deliveries due to the global COVID-19 pandemic. Please allow extra time (up to 2 weeks, in some cases) for your shipments to arrive. 

Thank you for your patience and understanding!

All prices listed on cariona.com are listed in US Dollar (USD$).

We offer safe & secure shopping and accept payment via Paypal, Credit card or Debit card (VISA, Mastercard, American Express, JCB and Discover Network). So you can choose the most suitable one for you. All products are listed in US Dollar, our system will automatically exchange your currency to make it easy for you when placing an order.

Our website, http://cariona.com adheres to the highest industry standards to protect your personal information. Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology) and PCI compliant Level 1, which is widely used on the Internet for processing payments. We don’t sell, lease or otherwise distribute any personal customer information.